Posted by Sandy on September 29th 2009

Why Closed Captioning Isn’t Just for Deaf People

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Thanks to the excellent advice of Codeman38, closed captioning is one of the most helpful discoveries I’ve made.  I didn’t even know until recently that you could get closed captioning on any TV show just by turning it on in your cable settings!

For a long time, my husband and I have been really frustrated by the ratio of how much we paid for cable to how little TV we watched.  And then, oh my god, I discovered CC.  I could finally read TV instead of just watching or listening to it – what a revelation!

See, following a conversation is pretty complicated.

1. You have to be able to hear what’s going on.
2. There’s also the assumption that the language being spoken is one you understand.
3. There’s the question of whether you can parse the words correctly, or tell where they begin and end.  And that has to happen in real time unless you want to be mentally playing back your “recordings” and missing new ones.
4. Do the utterances have meaning to you?
5. And can you remember everything you’ve just heard?

Yes?  That’s great.  But…can you do all that and fit it into a social and emotional context too?

When there’s a glitch at any point in this process, a person can have a really hard time following speech or conversations. In the end it has social ramifications and I’ve gotten used to looking kind of dumb in social situations because it’s not realistic for everyone to pause for as long as it takes me to replay their utterances and then process them.  Some days I’ll go with sweet but dumb, some days I’ll go with aloof. I can’t watch TV shows with a lot of speech and intense social situations, especially when they’re heavily dialogue-based. Too often the plot will hinge on an important line or joke that I’ll never fail to miss.

(This is not because I’m Asian! Too many people assume English is my second language so they’ll start gesturing wildly or not even talk to me, until I open my mouth and put them to shame.)

But now that I have closed captioning, a whole new world has been opened up to me. I’m able to read very quickly and process several words at once, so I can keep up pretty well with dialogue. I wish I had closed captioning for everything everyone said in real life; maybe I wouldn’t feel so stupid every time I had conversations with people.

The captioning system isn’t perfect yet; often there’s a delay between the speech and the text, and sometimes the spelling is downright atrocious. I hope this will be changed soon, along with people’s negative stereotypes about closed captioning. Someone once came over to my home and asked mockingly if a deaf person lived there because of the captioning.  I was so mortified that I could find no words to explain.

I’d highly recommend giving closed captioning a try – it’s much easier to set up on cable than you’d think.  And if you’re making a YouTube video, maybe you’ll consider adding captions because there are so many people with invisible disabilities out there who need that text badly.

    12 Responses

  1. codeman38 says:

    I wish I had closed captioning for everything everyone said in real life; maybe I wouldn’t feel stupid everytime I had conversations with people.

    Oh, how I can totally associate with that. It’s not quite so bad in quiet environments, but I cannot carry on a conversation in any environment that’s remotely noisy (crowded restaurants, etc.).

    I can also associate with the bit about mentally playing back the recordings. So many times all I’ve heard someone say was an unintelligible mumble, and I had to keep replaying it my head to try to make sense of it. It’s so frustrating.

    (Oh, and count me in as well on leaving closed captioning on by default, incidentally! Though I suppose this wouldn’t surprise you…)

  2. Synesthesia says:

    I love closed captioning. I even used subtitles when watching movies. It makes it easier to understand what people are saying.
    I love that.
    Problem is if you have a show like the doctors or Oprah you get that sort of slidy text which really annoys me, and sometimes it’s not accurate, which is annoying, but I still like it a lot except when it blocks the what is this show about tag.

  3. Sullivan says:

    I discovered closed captioning when I first had a baby I wanted to stay asleep…but I wanted TV.

    I’ve never gone back.

    I wish the quality was better. Sometimes words get garbled or lost.

  4. grif-graf says:

    it’s also good for teaching kids to read. i was reading chapter books by first grade after growing up with a deaf dad. hear the word, then see it. and then correct the spelling.

  5. outoutout says:

    Very interesting! I’ll admit it’s not a problem I’ve ever had – at least, not for the reasons you do – but it’s something to keep in mind for my kids. Thanks! :)

  6. Lynne Soraya says:

    I just started doing this, too. And I never realized exactly how much nuance I was missing, until I began using CC.

    For my part, I’m surprised I didn’t try it earlier (considering that I have hearing loss and tinnitus, along with the co-morbid auditory processing issues of Asperger’s) – but I’m sure glad I have now.

  7. Diane says:

    This may explain why my 13 year old aspie daughter always watches tv with the CC turned on … I figured it was a reading thing, but now I wonder if it’s something more, that she can pick up on the conversation more easily by reading than y having to filter it along with facial expressions, etc. Glad you brought this up!

  8. Joanna says:

    Thanks for writing this article. This is so, so true. So many people use closed captioning who are not deaf. Just check out this survey I did with mainly non-deaf respondents.

    http://abercap.com/blog/2009/08/12/closed-captioning-survey-results-are-in/

  9. scout says:

    I cannot understand television without closed captioning at all. I hear it, I see it, but it really doesn’t mean anything. I’ve been watching tv this way for about the last 15 years, when the cc got turned on for my Grandfather when his hearing had begun to fail.

  10. Katie says:

    I am so happy that you’ve found something that makes your life easier and makes you happy. I sometimes turn it on bc I don’t want to have to listen.

  11. Bek says:

    Glad to hear that other people do the same thing! My son (who also has Asperger’s) has a knack for talking (loudly) at the precise moment that anyone else starts speaking- on TV, in “real life”…. And I (as an Aspie) have a hard time understanding spoken language without a visual- but I still need to hear something. Except with the TV. The closed captioning is wonderful! I also like to use the english subtitles available on some DVD’s (not all)… It helps me understand and retain the information. I often think I would enjoy speaking on the phone more if I had a TDD as just listening and responding appropriately exhausts me and I always am paranoid that I am misunderstanding.

    The subtitle thing works wonders. Now if only there was a solution to project them onto a surface…. (as my son still likes to stand in front of the screen when other people are watching TV) :-)
    Bek´s last blog ..Day One.

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